Season 7 of Chats with Kent is out: Become a Product Engineer.
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The goal of the Call Kent Podcast is to get my answers to your questions. You record your brief question (120 seconds or less) right from your browser. Then I listen to it later and give my response, and through the magic of technology (ffmpeg), our question and answer are stitched together and published to the podcast feed.
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I look forward to hearing from you!

Kent talks with Wayne Allan (engineer, PM, and consultant) about product engineering in practice: why “building the thing right” only matters after you’re building the right thing, how to shorten feedback loops without six-month research theater, and why falling in love with the problem beats falling in love with your solution.
They cover scrappy validation, talking to sales and support, the Kano model, *Crossing the Chasm*, and what changes when shipping gets faster than learning.
0:00 Introduction to Product Engineering 6:01 The Role of Communication in Product Development 12:13 Maintaining Excitement in Product Development 18:06 The Challenge of Validating Ideas 27:08 The Importance of Market Analysis 32:39 The Kano Model: Features That Matter 40:38 The Future of Systems of Record and Transactions 47:23 The Power of Listening and Asking Questions
Wayne blends delivery and product leadership—his stories range from a flagship-adjacent launch that nobody used to the everyday discipline of listening to customers without waiting two weeks for a meeting. This episode connects feedback-loop thinking (familiar from CI) to product discovery, yes-and conversations when someone is married to a feature idea, and the difference between hygiene features, performance features, and delighters when teams ship faster than users can absorb.
You’ll also hear grounded takes on when “move fast” breaks trust, how AI may reshape search-and-listing UIs, and a concrete reading list: *The Mom Test* and *Crossing the Chasm*.

Kent talks with Wayne Allan (engineer, PM, and consultant) about product engineering in practice: why “building the thing right” only matters after you’re building the right thing, how to shorten feedback loops without six-month research theater, and why falling in love with the problem beats falling in love with your solution.
They cover scrappy validation, talking to sales and support, the Kano model, *Crossing the Chasm*, and what changes when shipping gets faster than learning.
0:00 Introduction to Product Engineering 6:01 The Role of Communication in Product Development 12:13 Maintaining Excitement in Product Development 18:06 The Challenge of Validating Ideas 27:08 The Importance of Market Analysis 32:39 The Kano Model: Features That Matter 40:38 The Future of Systems of Record and Transactions 47:23 The Power of Listening and Asking Questions
Wayne blends delivery and product leadership—his stories range from a flagship-adjacent launch that nobody used to the everyday discipline of listening to customers without waiting two weeks for a meeting. This episode connects feedback-loop thinking (familiar from CI) to product discovery, yes-and conversations when someone is married to a feature idea, and the difference between hygiene features, performance features, and delighters when teams ship faster than users can absorb.
You’ll also hear grounded takes on when “move fast” breaks trust, how AI may reshape search-and-listing UIs, and a concrete reading list: *The Mom Test* and *Crossing the Chasm*.

Kent talks with Wayne Allan (engineer, PM, and consultant) about product engineering in practice: why “building the thing right” only matters after you’re building the right thing, how to shorten feedback loops without six-month research theater, and why falling in love with the problem beats falling in love with your solution.
They cover scrappy validation, talking to sales and support, the Kano model, *Crossing the Chasm*, and what changes when shipping gets faster than learning.
0:00 Introduction to Product Engineering 6:01 The Role of Communication in Product Development 12:13 Maintaining Excitement in Product Development 18:06 The Challenge of Validating Ideas 27:08 The Importance of Market Analysis 32:39 The Kano Model: Features That Matter 40:38 The Future of Systems of Record and Transactions 47:23 The Power of Listening and Asking Questions
Wayne blends delivery and product leadership—his stories range from a flagship-adjacent launch that nobody used to the everyday discipline of listening to customers without waiting two weeks for a meeting. This episode connects feedback-loop thinking (familiar from CI) to product discovery, yes-and conversations when someone is married to a feature idea, and the difference between hygiene features, performance features, and delighters when teams ship faster than users can absorb.
You’ll also hear grounded takes on when “move fast” breaks trust, how AI may reshape search-and-listing UIs, and a concrete reading list: *The Mom Test* and *Crossing the Chasm*.

Kent talks with Wayne Allan (engineer, PM, and consultant) about product engineering in practice: why “building the thing right” only matters after you’re building the right thing, how to shorten feedback loops without six-month research theater, and why falling in love with the problem beats falling in love with your solution.
They cover scrappy validation, talking to sales and support, the Kano model, *Crossing the Chasm*, and what changes when shipping gets faster than learning.
0:00 Introduction to Product Engineering 6:01 The Role of Communication in Product Development 12:13 Maintaining Excitement in Product Development 18:06 The Challenge of Validating Ideas 27:08 The Importance of Market Analysis 32:39 The Kano Model: Features That Matter 40:38 The Future of Systems of Record and Transactions 47:23 The Power of Listening and Asking Questions
Wayne blends delivery and product leadership—his stories range from a flagship-adjacent launch that nobody used to the everyday discipline of listening to customers without waiting two weeks for a meeting. This episode connects feedback-loop thinking (familiar from CI) to product discovery, yes-and conversations when someone is married to a feature idea, and the difference between hygiene features, performance features, and delighters when teams ship faster than users can absorb.
You’ll also hear grounded takes on when “move fast” breaks trust, how AI may reshape search-and-listing UIs, and a concrete reading list: *The Mom Test* and *Crossing the Chasm*.

Kent talks with Wayne Allan (engineer, PM, and consultant) about product engineering in practice: why “building the thing right” only matters after you’re building the right thing, how to shorten feedback loops without six-month research theater, and why falling in love with the problem beats falling in love with your solution.
They cover scrappy validation, talking to sales and support, the Kano model, *Crossing the Chasm*, and what changes when shipping gets faster than learning.
0:00 Introduction to Product Engineering 6:01 The Role of Communication in Product Development 12:13 Maintaining Excitement in Product Development 18:06 The Challenge of Validating Ideas 27:08 The Importance of Market Analysis 32:39 The Kano Model: Features That Matter 40:38 The Future of Systems of Record and Transactions 47:23 The Power of Listening and Asking Questions
Wayne blends delivery and product leadership—his stories range from a flagship-adjacent launch that nobody used to the everyday discipline of listening to customers without waiting two weeks for a meeting. This episode connects feedback-loop thinking (familiar from CI) to product discovery, yes-and conversations when someone is married to a feature idea, and the difference between hygiene features, performance features, and delighters when teams ship faster than users can absorb.
You’ll also hear grounded takes on when “move fast” breaks trust, how AI may reshape search-and-listing UIs, and a concrete reading list: *The Mom Test* and *Crossing the Chasm*.
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